Thank you for your interest in ONS and our data. The sources below should help you to direct your enquiry to the team best placed to respond. You'll also find contact details on most publications and theme pages, where you can reach the responsible experts if you have statistical queries.
Get in touch
For questions about household and social survey participation, email surveyfeedback@ons.gov.uk or telephone 0800 2985313 for direct help
If you are a business taking part in a survey, email bdd.respondent.feedback.team@ons.gov.uk or check the online list for direct contact details specific to your survey
If your question is about census data, email census.customerservices@ons.gov.uk or visit the customer service page for alternative ways of getting in touch
For questions about population and migration, you can contact the dedicated team at pop.info@ons.gov.uk
If you have a recruitment query, please email ons.resourcing@ons.gov.uk; or contact sharedbusinessservices@ons.gov.uk if you have a question about a reference
To make a Freedom of Information request, email FOI.Team@ons.gov.uk
For library queries, please refer to our online library catalogue
If you are interested in published or upcoming releases, you can search our release calendar
If you are unsure of who to contact, or have any other general queries, please email info@ons.gov.uk
Making a complaint
If you are unhappy with any part of our service, please contact us and we will do our best to help.
Email:
Post:
Complaints Manager
Office for National Statistics
Room 1100
Segensworth Road
Titchfield
Fareham
Hampshire
PO15 5RR
Reporting fraud
You should contact us to report fraud if you know or reasonably believe a person(s) is involved in fraudulent activity that impacts us or if you have been told by another person of fraud being committed against us. Please contact us if you have evidence of fraud against us or are unsure and would like to talk to someone in confidence.
Email:
Post:
The Departmental Fraud Officer
Office for National Statistics
Finance Division
Government Buildings
Cardiff Road
Newport
South Wales
NP10 8XG
We handle email enquiries in line with the Freedom of Information Act 2000.
Croesawn ohebiaeth yn y Gymraeg. We welcome correspondence in Welsh.